Should the User need to correct an issued Invoice in Timestead, the User (Manager or Admin only) has the possibility to Void the Invoice in the Invoices Section (Main Menu) and restart the billing process over.
All the jobsheets relative to that voided Invoice, will be converted back to a ‘Confirmed’ status.
(Image : Invoice Section – View of Void button)
Timestead will prompt for a confirmation before voiding invoice.
(Image : Void Confirmation Window popup)
Once the Void process has been executed, the status of the Invoice summary will display “Void” and the “void” option will no longer be available.
(Image : Invoice Section – View of MISSING Void button)
The Invoice will be marked “Void” too.
(Image : Invoice Report Document view – Void)
After the Void process has been completed, the User can restart the process of Invoicing the jobsheets from scratch, as the jobsheets will now be marked as Confirmed.
If the User had already executed the export and import process to the billing platform prior to the Void Invoice process in Timestead; the user will need to apply corrective action to void the invoice in the billing platform too.